Commercial laundry equipment service software
Commercial laundry equipment service software for every customer, site and machine.
Manage washers, dryers and other commercial laundry equipment with one record for planned maintenance, breakdowns, engineer history and customer-site service activity.
For commercial laundry service businesses
Keep the service relationship attached to the machine.
Washers, dryers, ironers and related equipment can stay in service for years across hotels, care homes, education, housing and other customer estates. Mirello keeps the machine identity, service schedule and technical history together throughout that lifecycle.
Laundry equipment maintenance software
See what is due, what failed and what happened last time.
Know what is installed and where.
Organise equipment by customer, site and location, with manufacturer, model, serial and contract details attached to the asset.
Keep recurring service visible.
Attach service intervals and planned maintenance to each machine and surface upcoming work across the customer estate.
Give engineers the context behind the callout.
Keep faults, visits, engineer notes, parts and completed actions connected to the machine that generated them.
Customer-facing laundry service
Give customers visibility without building a portal yourself.
Customers can see the commercial laundry machines attached to their sites, understand upcoming maintenance and report an issue from the asset through a consistent QR-led workflow.
Your service business keeps the customer relationship. Mirello provides the equipment record and customer-facing infrastructure underneath it.
How to manage commercial laundry equipment service history →“From installed machine to service contract to breakdown history.”
One persistent operational record.A practical first pilot
Start with a small slice of the installed laundry equipment estate.
A Mirello pilot does not need a full systems migration. Start with a representative group of customers and machines, prove the workflow, then expand.
3–5 customers. 10–20 sites.
Choose a manageable mix of service-contract customers with recurring maintenance and reactive work.
25–50 machines.
Register a representative cross-section of washers, dryers and other supported equipment.
1–3 engineers. 30 days.
Use the live service workflow long enough to see whether customer visibility and asset history reduce admin and improve the service experience.
See Mirello commercial laundry service software.
Talk to us about your installed machine base, service contracts and how you currently manage planned maintenance and breakdown history.