Equipment service management software
Equipment service management software built around the asset.
Mirello Fleet gives specialist service businesses one operational record for customer equipment — asset identity, recurring maintenance, inspections, engineer history, QR workflows and connected data where available.
Asset-centred by design
Keep the equipment service history at the centre of the operation.
Instead of making the job ticket, invoice or warehouse item the centre of the system, Mirello makes the physical asset the durable point of reference across its service life.
- Identity, model, serial, customer, site and location
- Planned maintenance, service and inspection requirements
- Operator actions and completion history
- Engineer service visits, evidence and sign-off
- QR-led fault reporting and on-site access
- Telemetry and machine events where available
Core modules
Asset records, maintenance schedules and service history in one platform.
A durable equipment identity.
Organise assets by customer, estate, site and location while retaining the service history that matters.
The asset becomes the interface.
Scan at the equipment to reach fault reporting, service information and the right operational actions without hunting through a back-office system.
Make recurring service visible.
Define planned maintenance, inspection or care intervals so teams can see what is due and record completion against the correct asset.
Keep engineer work with the machine.
Record visits, notes, evidence and service sign-off as part of one auditable equipment history.
See across customers and sites.
Move from individual equipment detail to multi-site service management without losing the underlying record.
Add machine-generated evidence.
Bring usage, status or maintenance data into context where connected equipment makes it available.
Customer-facing service
Give customers access to the equipment record without exposing your back-office system.
A QR label can take an operator or engineer to the equipment they are standing in front of, with access shaped around fault reporting, maintenance, service history or the actions they need to perform.
That makes the record more likely to stay current because information is captured at the point of work rather than reconstructed later.
What should an equipment service history contain? →Focused, not bloated
Equipment service management without replacing your whole business system.
Mirello is not trying to replace your CRM, finance system, inventory platform, warehouse software or full field-service ERP.
The platform provides the persistent equipment, maintenance and customer-facing record, then integrates with the wider systems that make sense for your operation.
See Mirello on your equipment estate.
Talk to us about the customer assets, service schedules and operational records you manage today.